| Date | Title | Description | Type |
|---|
| 12 November 2020 | Budgeting in a Crisis | Panel discussion on the impact, planning and communication as a result of the impact of COVID 19. We are bringing together a panel of industry leaders to discuss creative solutions, practical communication and other considerations to the operations challenges expected for the near future. | ACCE Educational Webinar Series |
| 14 October 2020 | CCE Review session10: Facilities Management/Product Development | Regulatory Compliance Activities, New Product Testing & Evaluation, Documentation Development/Management, Human Factors Engineering, Product/Systems Quality Management, Device Modifications, Medical Device Design, Product Research and Development, Facility Emergency Preparedness Activities, Emergency Electrical Power, Building Plan Review, Medical Gas System Testing, Building Design, Facility/Utility Remediation Planning | CCE Written Exam Review Webinar Series |
| 08 October 2020 | Incident Investigation and appropriate cleaning for Medical Equipment | Incident Investigation in the dynamic healthcare environment has always been a challenge, and capturing equipment in the state of use without disrupting evidence can be dangerous if not done correctly. In this presentation ECRI Institute will present best practices for incident investigation while addressing the risk of exposure to contaminated equipment. | ACCE Educational Webinar Series |
| 07 October 2020 | CCE Review session9: Risk Management/Safety | Patient Safety, Product Safety / Hazard Alerts / Recalls, Incident / Untoward Event Investigation, Engineering Assessment of Medical Device Failures, Risk Management, Root Cause Analysis, Medical Device Incident Reporting (SMDA), Infection Control, Failure Mode and Effect Analysis, Workplace Safety Practices (OSHA), Fire Protection/Safety (Life Safety Code), Radiation Safety, Hazardous Materials, Industrial Hygiene, Other Risk Management / Safety Responsibilities, Expert Witness, Forensic Investigations | CCE Written Exam Review Webinar Series |
| 30 September 2020 | CCE Review session8: IT/Telecommunications -Part II | EMI/RFI Management, ISO/IEC 20000, 80001, ITIL, Release Management, Installation Management, Change Management, Telemedicine, Teleradiology, Tele-ICU, IT Security, Cybersecurity | CCE Written Exam Review Webinar Series |
| 23 September 2020 | CCE Review session7: IT/Telecommunications -Part I | Clinical Systems Networking, device integration planning, coordinating device interoperability and device interfaces, Integration of Medical Device Data, IT/telecommunications management coordination, Help desk/dispatching/call tracking, | CCE Written Exam Review Webinar Series |
| 16 September 2020 | CCE Review session6: Service Delivery Management II | Service Contract Management, Maintenance Software (CMMS) Administration, Parts/Supplies Purchase and/or Inventory Management, Technical Library / Service Manuals Management | CCE Written Exam Review Webinar Series |
| 10 September 2020 | Telehealth-COVID Mass Deployment and the future of Healthcare | Telehealth has been the center of the COVID-19 Discussion as hospitals have scrambled to reduce staff exposure as well as preserve PPE. Join us for a discussion on the technology, deployment, and support challenges facing this rapid industry growth, as well as what this may mean for the future of this emerging Clinical Technology. | ACCE Educational Webinar Series |
| 09 September 2020 | CCE Review session 5: Service Delivery Management I | Technician / Service Supervision, Equipment Repair and Maintenance, Equipment Acceptance, Equipment Performance Testing, Develop Test/Calibration/Maintenance Procedures | CCE Written Exam Review Webinar Series |
| 02 September 2020 | CCE Review session 4: General Management | Budget Development/Execution, Personnel, Management / Supervision, Staffing, Staff Skills / Competency Assessment, Policy/Procedure Management / Development, Performance Improvement / CQI, Business/Operation Plan Development/ Management, Committee Management, Other General Management Activities, Revenue Producing Activities | CCE Written Exam Review Webinar Series |
| 26 August 2020 | CCE Review session 3: Technology Management 3 | EMI/RFI Management, Interpretation of Codes and Standards, Water Quality Management | CCE Written Exam Review Webinar Series |
| 19 August 2020 | CCE Review session 2: Technology Management 2/Education of Others | Technology Management 2: Life Cycle Analysis, Return on Investment (ROI), Project Management, Other (Equipment Installation)
Education of Others: Technician Education, Device User / Nurse Training, Develop/Manage Staff Training Plan, Engineering Education, Other Education Responsibilities, International Healthcare Technology Management | CCE Written Exam Review Webinar Series |
| 13 August 2020 | Systems Level Analysis, Innovative Ways of Using Systems | Systems can be used in innovative ways to improve clinical operations, quality of systems/medical device integration, assist with clinical investigations and crisis management | ACCE Educational Webinar Series |
| 12 August 2020 | CCE Review session1: Technology Management 1 | Technology Assessment, Capital Planning, Healthcare Technology Strategic Planning, Product Selection / Vendor Selection, Usability/Compatibility Assessment | CCE Written Exam Review Webinar Series |
| 16 July 2020 | Cybersecurity Tools in CE-IT | Cybersecurity is the new frontier in the Medical Internet of Things (MIoT). Medical devices touch every component of a hospital’s enterprise. Protecting these devices from attack is critical for ensuring the safety of your business, data and patients. In order to effectively protect medical devices, the risk landscape must first be adequately assessed. In this webinar, we will provide an overview of how tools and technologies are used in this important step in your medical device cybersecurity program. Open-source software and economical hardware play an important role in this work. Penetration testing, legal considerations and the role of a hospital-based laboratory environment will be reviewed. Join us to learn how to begin assessing and protecting your MIoT! | ACCE Educational Webinar Series |
| 09 April 2020 | Healthcare IT Public Policy | Everyday outside of our hospitals there is a fight taking place for public policy that can have devastating impacts on patient care. In this webinar two prominent lobbyists from CHIME will provide background to the process of bringing advocacy for topics such as Cybersecurity, Telemedicine and Interoperability, and provide information on how you can participate in advocating for greater visibility of issues in Healthcare. | ACCE Educational Webinar Series |
| 12 March 2020 | Business Continuity and Disaster Recovery for CE-IT | Today, safe and effective application of clinical systems requires integrity and availability of medical systems. In order to maintain services at a high level, business continuity and disaster recovery (BCDR) planning cannot be ignored. In this Symposium, Sam Buhrow will address this shift in Clinical IT practice. We will cover topics such as BCDR best practices and regulation, as well as practical vetted processes for applying these principles in your organization. We will discuss alignment with supply chain as well as incident management and forensics for the worst case scenario. | ACCE Educational Webinar Series |
| 13 February 2020 | Incident Investigation in the Hospital | Medical device incident investigation in the hospital is part of the culture of safety. When safety events occur in the hospital, a series of actions take place to ensure the patient and staff are safe, and the events are analyzed/investigated and reported accordingly. Reporting can be internal, within the hospital or external to the manufacturer and FDA, depending on the type and severity of the event. Medical device reporting helps improve patient safety and meet regulatory requirements. HTM professionals typically carry out the analysis and investigation, or in certain situations, an outside consultant is hired to assist.
In this webinar, we will review the steps that take place when an incident occur in the hospital which involves medical devices or clinical technology. We will also provide an overview of healthcare incidents, types of events, Outline of an institutional policy to include important elements, device regulation, and culture of safety. Case studies will also be presented as part of the webinar. | ACCE Educational Webinar Series |
| 09 January 2020 | The Joint Commission Update | The Joint Commission (TJC) Director of Engineering will present 2020 updates related to clinical engineering and answer questions from the audience. | ACCE Educational Webinar Series |
| 12 December 2019 | Panel Discussion for Supporting and Replacing Out-of-Support OS | There is still no clear definition for legacy equipment nor is there a simple solution to the problem of supporting equipment with an out-of-support operating system. Replacement may simply not be an option due to the associated capital cost and even the latest equipment may present similar challenges. Supporting older equipment can quickly become problematic and practical steps are required to manage this burden, after all, one of the biggest examples with Windows 7 end-of-support is fast approaching. As an industry we need to discuss this issue and come up with actionable solutions for HTM. | ACCE Educational Webinar Series |
| 14 November 2019 | Cybersecurity Guidance: HICP and JSP for CE-IT | Learn how to protect patient information and secure medical devices by applying principles outlined in the Health Industry Cybersecurity Practices (HICP) and Joint Security Plan (JSP). These documents developed by the Healthcare Sector Coordinating Council Cybersecurity Task Force provide a practical blueprint for implementing standard cybersecurity standards for both medical device manufacturers, and healthcare delivery organizations. | ACCE Educational Webinar Series |
| 16 October 2019 | 2019 CCE Review Webinar series, session#10: General Management | Budget Development/Execution, Personnel, Management / Supervision, Staffing, Staff Skills / Competency Assessment, Policy/Procedure Management / Development, Performance Improvement / CQI, Business/Operation Plan Development/ Management, Committee Management, Other General Management Activities, Revenue Producing Activities | CCE Written Exam Review Webinar Series |
| 10 October 2019 | Acquiring Medical Devices - The Process & Leading Practices | Description: Medical devices are increasingly complex and therefore require a more formalized, strategic acquisition process to ensure healthcare delivery organizations realize the full benefits of their investments both clinically and financially. Ideally, a standardized acquisition process supports and enhances the strategic relationships between healthcare organizations and clinical technology equipment suppliers through clarity of roles, responsibilities, and informed decision-making.
Objectives: In this webinar, we will review the end-to-end acquisition process using familiar medical device examples to illustrate its practical application. Throughout the webinar, we will identify resources and leading practices that will enhance your ability to support your organization’s acquisition process in a more strategic and effective manner. | ACCE Educational Webinar Series |
| 09 October 2019 | 2019 CCE Review Webinar series, session#9: Risk Management | Patient Safety, Product Safety / Hazard Alerts / Recalls, Incident / Untoward Event Investigation, Engineering Assessment of Medical Device Failures, Risk Management, Root Cause Analysis, Medical Device Incident Reporting (SMDA), Infection Control, Failure Mode and Effect Analysis, Workplace Safety Practices (OSHA), Fire Protection/Safety (Life Safety Code), Radiation Safety, Hazardous Materials, Industrial Hygiene, Other Risk Management / Safety Responsibilities, Expert Witness, Forensic Investigations | CCE Written Exam Review Webinar Series |
| 02 October 2019 | 2019 CCE Review Webinar series, session#8: IT / Telecommunications 2 | ISO/IEC 20000, 80001, ITIL, Release Management, Installation Management, Change Management, Telemedicine, Teleradiology, Tele-ICU, IT Security, Cybersecurity | CCE Written Exam Review Webinar Series |
| 25 September 2019 | 2019 CCE Review Webinar series, session#7: IT / Telecommunications 1 | Clinical Systems Networking, device integration planning, coordinating device interoperability and device interfaces, Integration of Medical Device Data, IT/telecommunications management coordination, Help desk/dispatching/call tracking. | CCE Written Exam Review Webinar Series |
| 18 September 2019 | 2019 CCE Review Webinar series, session#6: Product Development & Facilities Management | Regulatory Compliance Activities, New Product Testing & Evaluation, Documentation Development/Management, Human Factors Engineering, Product/Systems Quality Management, Device Modifications, Medical Device Design, Product Research and Development, Facility Emergency Preparedness Activities, Emergency Electrical Power, Building Plan Review, Medical Gas System Testing, Building Design, Facility/Utility Remediation Planning | CCE Written Exam Review Webinar Series |
| 12 September 2019 | Clinical Engineering Project Management 101 | Technical Project Management is traditionally taught with from an IT process perspective. While the typical IT project management (PM) approach is very robust it can differ from a Clinical Engineering PM approach. As the scope of project management expands, especially when involving clinical settings and medical departments, there are advantages to including a Clinical Engineering PM approach.
This course will explore both IT and CE PM approaches and focus on the differences between the two. It will demonstrate how the principles and fundamentals of clinical engineering management can be scaled to larger and more complex projects with an outcome that benefits the patient and staff.
| ACCE Educational Webinar Series |
| 11 September 2019 | 2019 CCE Review Webinar series, session#5: Service Delivery Management 2 | Service Contract Management, Maintenance Software (CMMS) Administration, Parts/Supplies Purchase and/or Inventory Management, Technical Library / Service Manuals Management | CCE Written Exam Review Webinar Series |
| 04 September 2019 | 2019 CCE Review Webinar series, session#4: Technology Management 3 | EMI/RFI Management, Interpretation of Codes and Standards, Device/System Upgrade Planning, Clinical Device Use and/or Application, Pre-Clinical procedure set-up/testing, Clinical Trials Management, Participation in Clinical Procedures (e.g. surgery), Water Quality Management | CCE Written Exam Review Webinar Series |
| 28 August 2019 | 2019 CCE Review Webinar series, session#3: Service Delivery Management 1 | Technician / Service Supervision, Equipment Repair and Maintenance, Equipment Acceptance, Equipment Performance Testing, Develop Test/Calibration/Maintenance Procedures. | CCE Written Exam Review Webinar Series |
| 21 August 2019 | 2019 CCE Review Webinar series, session#2: Technology Management: 2 | Life Cycle Analysis, Return on Investment (ROI), Project Management, Other (Equipment Installation) & Education of Others - Technician Education, Device User / Nurse Training, Develop/Manage Staff Training Plan, Engineering Education, Other Education Responsibilities, International Healthcare Technology Management | CCE Written Exam Review Webinar Series |
| 14 August 2019 | 2019 CCE Review Webinar series, session#1: Technology Management 1 | Technology Assessment, Capital Planning, Healthcare Technology Strategic Planning, Product Selection / Vendor Selection, Usability/Compatibility Assessment | CCE Written Exam Review Webinar Series |
| 13 June 2019 | Best Practices for Medical Equipment Capital Planning | Capital Planning is an important component of healthcare technology management. Capital Planning is complex and interdependent upon the other phases of the medical lifecycle - strategy, evolution, selection, acquisition, installation, operation & maintenance, and disposition. The effective use of tolls, techniques, and practices directly impacts the quality and effectiveness of a multi-year capital plan. During this session, we will consider: 1- Where capital planning fits within the lifecycle 2-The key components of capital plan, 3- Tools and resources available to develop a capital plan, and 4- Industry leading practices in the development and implementation of a capital plan. | ACCE Educational Webinar Series |
| 09 May 2019 | Implementing an Effective AEM: Two Data Analysis Approaches | Learn about two different AEM approach of identifying PM preventable work orders and calculation methodologies to determine maintenance strategies. One uses a data model to identify preventable maintenance related failures ensuring good data quality for use of survival analysis to determine dynamic PM intervals. This methodology focuses on ensuring maintaining 85% survival lower confidence interval for all equipment, which may result in increased PM time during some years of equipment lifecycle. The other uses MTBF calculations and weekly monitoring of incidents and PM preventable work orders. This methodology focuses on comparison between shop and national data for best practices. | ACCE Educational Webinar Series |
| 11 April 2019 | Service Contracts vs. In-Sourcing: Decision on Maintenance | Biomedical Engineering has to compete for funding with clinical services, and the perpetual question for the department is what is the return of investment to train in-house staff versus having a service contract. As we know, equipment uptime, training costs and continuity of support with staff turnover prove to be complex factors that can sway the decision in a specific direction. In this session, best practices to determine the need for service contracts will be offered and discussed. | ACCE Educational Webinar Series |
| 10 April 2019 | 2019 CCE Oral Exam Review Webinar | Just in time to help you prepare for your 2019 CCE Oral Exam, pre-AAMI Exchange, in Cleveland, Ohio. | CCE Written Exam Review Webinar Series |
| 14 March 2019 | Focused Technology - emerging trends in various equipment categories | Lifecycle management of imaging modalities proves to be a balancing act of life expectancy and expenditure of high dollars. Biomedical Engineering can be placed “between a rock and a hard place” when managing conversations with clinical users and finance about replacing these modalities. With Siemens Teamplay, though, Biomedical Engineering has the ability to look at utilization of imaging modalities that use a DICOM header to push images to PACS. This reporting application has the ability to look at dosage, modality workload and protocol used during exams. It is a vendor agnostic system that can access all imaging modalities. In this session, Siemens will present information about Teamplay and outline the added benefits of their technology.
Ambulatory Telehealth has been fairly well established in the medical space, but a growing need for inpatient telemedicine has been a recent trend. In certain locations, specifically rural communities, there are physician shortages, especially when it comes to physicians trained in critical care medicine or other subspecialties. Telemedicine expands the geographical reach of highly trained clinical specialists, getting the proper care to a larger demographic. The potential benefits of implementing an effective Tele ICU not only include providing increased access to physicians in rural areas but also elimination of unnecessary costs, and most importantly increased patient care by potentially reducing readmissions, mortality rate, and transfer rate. This session will review the technology involved when implementing a Tele ICU, the impact on bed side clinical staff, and the benefits to the patient.
| ACCE Educational Webinar Series |
| 14 February 2019 | The Joint Commission 2019 Update | The Joint Commission (TJC) initiated in 2016 a project called REFRESH to streamline and consolidate the Elements of Performance (EP) embedded in its accreditation standards. TJC’s new Director of Engineering will present the changes that will become effective in 2019 related to clinical engineering and answer questions from the audience. | ACCE Educational Webinar Series |
| 10 January 2019 | Staffing Models & Justification to Management | Several models have been proposed for determining the proper staffing levels at CE departments. Few of them, however, have been based on or tested with large amount of actual data. A study of data collected from hundreds of acute care hospitals has shown that it is difficult to use CE data to build reliable models due to inconsistency in data collection. On the other hand, good correlations of staffing with several hospital indicators were found, suggesting that it is possible to build an accurate, but not precise, model. Such a model can be used as a good starting point for a more detailed analysis of the differences that could reveal substantive causes and opportunities for major productivity improvements. In addition, it could help to justify staffing increase to senior management. | ACCE Educational Webinar Series |
| 13 December 2018 | Project Management - Best Practices in Clinical Settings | A key component of Biomedical Engineering is to act as the project manager for medical equipment being installed throughout hospitals. Some installations prove to be more labor intensive than others, i.e. fleet replacement of vital signs monitors vs. construction of a hybrid OR. In this session, best practices of project management will be provided to the attendees as advisement and serve to bolster a more robust project management schema in the field of Biomedical Engineering. | ACCE Educational Webinar Series |
| 08 November 2018 | Implementing a Program to Share User Experience Data for Medical Devices | ECRI User Experience Survey Program-How to conduct surveys and successfully communicate the results.
Since 2016, ECRI Institute has surveyed clinical users and HTM department staff regarding their experience with medical devices. In addition to the opinions of clinical users, ECRI collects maintenance and repair data for 15 device categories each year. We will describe the survey process, show our unique graphical method to present survey results and will share unexpected results related to specific medical technologies.
| ACCE Educational Webinar Series |
| 11 October 2018 | FDA Update - Service Regulation | In May 15, 2018, FDA published a report on the quality, safety, and effectiveness of servicing of medical devices in accordance with section 710 of the FDA Reauthorization Act of 2017 (FDARA). The report summarized FDA's existing rules and regulations, the responses to FDA's public outreach, the available evidence pertaining to the quality, safety, and effectiveness of medical device servicing, key issues, and on-going activities. Stakeholders have differing views about quality, safety, and effectiveness of servicing performed by original equipment manufacturers (OEMs) and third party entities, and the need for imposing additional regulation. Based on our review of information, we believe the currently available objective evidence is not sufficient to conclude whether or not there is a widespread public health concern related to servicing of medical devices, including third party services, that would justify imposing additional/different burdensome regulatory requirements at this time
Although we do not believe that additional, formal regulatory action is warranted, based on the available information and findings, we intend to pursue the following actions: Promote the Adoption of Quality Management Principles; Clarify the Difference between Servicing and Remanufacturing; Strengthen Cybersecurity Practices Associated with Servicing of Medical Devices; and Foster Evidence Development to Assess the Quality, Safety and Effectiveness of Medical Device Servicing. | ACCE Educational Webinar Series |
| 03 October 2018 | Risk Management/Safety | Patient Safety, Product Safety / Hazard Alerts / Recalls, Incident / Untoward Event Investigation, Engineering Assessment of Medical Device Failures, Risk Management, Root Cause Analysis, Medical Device Incident Reporting (SMDA), Infection Control, Failure Mode and Effect Analysis, Workplace Safety Practices (OSHA), Fire Protection/Safety (Life Safety Code), Radiation Safety, Hazardous Materials, Industrial Hygiene, Other Risk Management / Safety Responsibilities, Expert Witness, Forensic Investigations (Matt Baretich) | CCE Written Exam Review Webinar Series |
| 26 September 2018 | session#8* (1.30hr): Product Development & Facilities Management & Education of Others | Regulatory Compliance Activities, New Product Testing & Evaluation, Documentation Development/Management, Human Factors Engineering, Product/Systems Quality Management, Device Modifications, Medical Device Design, Product Research and Development, Facility Emergency Preparedness Activities, Emergency Electrical Power, Building Plan Review, Medical Gas System Testing, Building Design, Facility/Utility Remediation Planning Technician Education, Device User / Nurse Training, Develop/Manage Staff Training Plan, Engineering Education, Other Education Responsibilities, International Healthcare Technology Management | CCE Written Exam Review Webinar Series |
| 19 September 2018 | Service Delivery 2 | Service Contract Management, Maintenance Software (CMMS) Administration, Parts/Supplies Purchase and/or Inventory Management, Technical Library / Service Manuals Management | CCE Written Exam Review Webinar Series |
| 13 September 2018 | Security Patching for Medical Devices: A Vulnerability Management Essential | With a growing number of clinical systems, medical device integrations and evolving threats to security, management of network security vulnerabilities is more crucial than ever.
This management has become more complicated as previously small groups of dedicated engineers have been consolidated into larger enterprise management groups that thrive on efficiency and standardization. Integrating clinical systems and medical devices into the workflow of a large enterprise vulnerability management group is a challenge but worth the reward if implemented successfully. | ACCE Educational Webinar Series |
| 12 September 2018 | Service Delivery 1 | Technician / Service Supervision, Equipment Repair and Maintenance, Equipment Acceptance, Equipment Performance Testing, Develop Test/Calibration/Maintenance Procedures | CCE Written Exam Review Webinar Series |
| 05 September 2018 | session#5* (1.30hr): IT/Telecommunications | Clinical Systems Networking, coordinating device interoperability and device interfaces, IT/telecommunications management coordination, EMI/RFI Management, Help desk/dispatching/call tracking, other IT (e.g. IT Security) | CCE Written Exam Review Webinar Series |
| 29 August 2018 | Session#4: General Management | Budget Development/Execution, Personnel, Management / Supervision, Staffing, Staff Skills / Competency Assessment, Policy/Procedure Management / Development, Performance Improvement / CQI, Business/Operation Plan Development/ Management, Committee Management, Other General Management Activities, Revenue Producing Activities | CCE Written Exam Review Webinar Series |
| 22 August 2018 | Technology Management 3 | Interpretation of Codes and Standards, Water Quality Management | CCE Written Exam Review Webinar Series |
| 15 August 2018 | Technology Management 2 | Life Cycle Analysis, Return on Investment (ROI), Analysis Device/System Upgrade Planning, Device Integration Planning, Project Management | CCE Written Exam Review Webinar Series |
| 08 August 2018 | Technology Management 1 | Technology Assessment, Capital Planning, Healthcare Technology Strategic Planning, Product Selection / Vendor Selection, Usability/Compatibility Assessment | CCE Written Exam Review Webinar Series |
| 14 June 2018 | Personnel Management | The managers of a department must develop and sustain a work environment that will yield the best outcomes and highest production. Differing personalities and work ethics prove to be some of the biggest hurdles inhibiting a department from having the optimal work level and culture. In this session, we will offer ideas and experiences from seasoned managers, who’ve experienced the good, the bad and the ugly of managing a department. | ACCE Educational Webinar Series |
| 10 May 2018 | Patient Safety and Managing Recalls | When an adverse event happens that injures a staff member and/or patient, the Biomedical Engineering department will be consulted for information regarding this device. Maintenance records, program details and technical advice will be offered to the involved parties to formulate a root cause. Having a robust and effective recall and medical equipment management programs assist in offering advice and potentially minimizing the occurrence of adverse events. | ACCE Educational Webinar Series |
| 12 April 2018 | C-Suite, IT and Biomed: The Three Pillars for a Successful Hospital | Relationships and communication between departments are key for a hospital to provide effective and safe patient care. The C-Suite, IT and Biomed each play a valuable role in the hospital, and the relationship between the departments will either “make or break” a hospital. In this session, we offer communication techniques and testimonials from the C-Suite, IT and Biomed departments outlining their experiences with the effects of communication. | ACCE Educational Webinar Series |
| 08 March 2018 | Service Contracts and Continuous OEM Training, How to Leverage Cost Effective Agreement | Service contracts prove to be a financial investment of healthcare systems to maximize uptime and provide continuous support. Additionally, reoccurring training provides immense benefits to the success of a medical equipment management program (MEMP) but requires money to upkeep. In this session, we aim to provide ideas for methodologies Biomedical Engineering programs can implement to maximize vendor support without burdening the healthcare system financially. | ACCE Educational Webinar Series |
| 08 February 2018 | Relying on Reliability Maintenance | When implementing and sustaining a medical equipment management program (MEMP), reviewing the reliability and uptime of medical equipment will dictate the reoccurring maintenance and potential for alternative equipment maintenance programs. | ACCE Educational Webinar Series |
| 11 January 2018 | The Joint Commission 2018 Update | This session will provide the most up to date information regarding The Joint Commission and regulatory compliance changes in 2018. | ACCE Educational Webinar Series |
| 14 December 2017 | Planning for the Future: Importance of Equipment Lifecycle Analysis | This session will outline techniques for completing lifecycle analyses and equipment planning. Return of investment and cost benefit evaluations are critical for determining the most fiscally sound equipment without compromising patient care. Additionally, assessing the network security measures offered by manufacturers is an important piece when selecting equipment. | ACCE Educational Webinar Series |
| 09 November 2017 | Biomedical Engineering Assets on an IT network | As the number of medical devices become more networked, the necessity for information security and a collaborative effort between IT and Biomedical Engineering becomes more prevalent. However, shifting control from Biomedical Engineering to IT has proven to create more obstacles. In this session, we hope to outline solutions for these potential impedance.
| ACCE Educational Webinar Series |
| 12 October 2017 | Vendors: Their Perspective on Project Implementation | Installing equipment and systems can be a very daunting task, and coordination with clinical and the vendors can exacerbate the situation. In this session, we aim to field the viewpoints of vendors and their perception on yielding a successful and seamless installation. | ACCE Educational Webinar Series |
| 11 October 2017 | CCE Review Webinar - session 10 | Education of Others: Technician Education, Device User / Nurse Training, Develop/Manage Staff Training Plan, Engineering Education, Other Education Responsibilities, International Healthcare Technology Management. | CCE Written Exam Review Webinar Series |
| 04 October 2017 | CCE Review Webinar - session 9 | Risk Management / Safety: Patient Safety / Hazard Alerts / Recalls, Incident / Untoward Event Investigation, Engineering Assessment of Medical Device Failures, Risk Management, Root Cause Analysis, and more.... | CCE Written Exam Review Webinar Series |
| 27 September 2017 | CCE Review Webinar - session 8 | General Management: Budget Development/Execution, Personnel, Management?Supervision, Staffing, Staff Skills / Competency Assessment, Policy/Procedure Management, and more.... | CCE Written Exam Review Webinar Series |
| 20 September 2017 | CCE Review Webinar - session 7 | IT / Telecommunications: Clinical Systems Networking, coordinating device interoperability and device interfaces, and more... | CCE Written Exam Review Webinar Series |
| 14 September 2017 | Patching Medical Equipment and Overcoming Cybersecurity Threats | Because medical equipment has a more rigorous and stringent review process, applying the most updated patches and information security controls proves to be challenging. In this session, we offer schemas in conjunction with the IT department to mitigate potential cybersecurity threats that surround medical equipment, like the wannacry malware attack. | ACCE Educational Webinar Series |
| 13 September 2017 | CCE Review Webinar - session 6 | Product Development & Facilities Management: Regulatory Compliance Activities, New Product Testing & Evaluation, Device Modifications, and more | CCE Written Exam Review Webinar Series |
| 06 September 2017 | CCE Review Webinar - session 5 | Service Delivery Management 2: Service Contract Management, Maintenance Software (CMMS) Administration, Parts/Supplies Purchase and/or Inventory Management, Technical Library / Service Manuals Management | CCE Written Exam Review Webinar Series |
| 30 August 2017 | CCE Review Webinar - session 4 | Technology Management 3: EMR/RFI Management, Interpretation of Codes and Standards, Clinical Systems Networking, Coordinating Device Interoperability/Interfacing, Clinical Device Use and/or Application, Water Quality Management | CCE Written Exam Review Webinar Series |
| 23 August 2017 | CCE Review Webinar - session 3 | Service Delivery Management 1: Technician / Service Supervision, Equipment Repair and Maintenance, Equipment Acceptance, Equipment Performance Testing, Develop /Test /Calibration / Maintenance Procedures | CCE Written Exam Review Webinar Series |
| 16 August 2017 | CCE Review Webinar - session 2 | Technology Management 2: Life Cycle Analysis, Return on Investment (ROI), Analysis Device/System Upgrade Planning, Device Integration, Project Management | CCE Written Exam Review Webinar Series |
| 09 August 2017 | CCE Review Webinar - session 1 | Technology Management 1: Technology Assessment, Capital Planning, Healthcare Technology Product Selection / Vendor Selection, Usability/Compatibility Assessment | CCE Written Exam Review Webinar Series |
| 31 July 2017 | Deadline to register to CCE Review Webinar Series | Prepare for your November CCE Written Exam!
Webinar Series Co-Sponsored by Medimizer and PartsSource | CCE Written Exam Review Webinar Series |
| 15 June 2017 | Patient Safety: Case Studies and Mitigating Strategies from the Trenches | Presenters will provide overviews of their patient safety programs and case studies of responses to critical incidents that their organization has worked through. Attendees will be provided tools for their patient safety program and responses through a clinical engineering lens as well as practical tips from presenters’ real world experiences. | ACCE Educational Webinar Series |
| 11 May 2017 | HTM 2.0: Where are We 5 Years Later | This session will review the progress the field has made over the past five years towards embracing a wider breadth of responsibilities. Presenters will review changes made within their organizations as well as discussing areas for opportunities within the field that lie ahead. | ACCE Educational Webinar Series |
| 13 April 2017 | Globa Health Technology Equity: How Can Emerging CE-HTM Leaders Help? | This session will explore Global Health trends, current advances, and gaps in our vision of equity, accessibility, affordability, acceptability and availability of Healthcare Technology and its possible impact worldwide. Also, it will address the challenges and opportunities to contribute to equity in global health initiatives, particularly from younger, emerging CE-HTM leaders locally and globally. | ACCE Educational Webinar Series |
| 09 March 2017 | Translational Medicine: Moving Past Traditional Care Delivery Paradigms...and How Clinical Engineers can get involved! | This session will begin to discuss the many faces of translational medicine and how it is accelerating the delivery of new techniques and practices into the care environments. As healthcare organizations strive for better, faster outcomes, it is increasingly important to focus on building cross-functional efforts that capitalize on a diversity of expertise. This session will explore the many roles & contributors to translational medicine, and how Clinical Engineering could get involved. | ACCE Educational Webinar Series |
| 10 February 2017 | The Joint Commission Update | This session will provide the most up to date information regarding changes made by The Joint Commission and CMS for 2017. In particular, the requirement of 100% completion of schedule/preventive maintenance for non-high-risk equipment in the AEM Program will be addressed. | ACCE Educational Webinar Series |
| 12 January 2017 | Clinical Engineering: Growing Competencies for Growing Responsibilities | As the clinical engineering field continues to grow with regards to responsibilities within the hospital, the field has a tremendous challenge to educate the next generation of clinical engineering staff as well as sustain and grow their competencies once in the field. Presenters will review challenges and key ways they are working to enhance technician and engineer training as well as discuss efforts to standardize and certify education for the field. | ACCE Educational Webinar Series |
| 08 December 2016* | Collaborative Support Models: IT, Informatics and Biomedical Engineering | This session will provide an environmental analysis of the changing healthcare landscape of 2016. As “hybrid” systems become increasingly pervasive, the clinical engineering service delivery model is drastically changing. Speakers will present successful collaborative support models that bridge the gap between IT, Informatics and Biomedical Engineering to enhance operational response and efficiencies in today’s healthcare paradigm. | ACCE Educational Webinar Series |
| 10 November 2016* | Clinical Workflow Management: Implementing and Sustaining Health Information Systems Integration | One of ECRI’s Top Ten Health Tech Hazards of 2016 is “Errors Arise When HIT Configurations and Facility Workflow Do Not Support Each Other.” The integration of medical devices has made implementation, management and sustainment of clinical workflows a more pervasive aspect of Clinical Engineering’s responsibilities and collaboration with stakeholders, informatics and IT. This session will review success stories for implementations of health information systems with respect to clinical workflow and the change management process for achieving highly efficient systems. | ACCE Educational Webinar Series |
| 13 October 2016 | Alarm Management: Balancing Clinical Appropriateness and Fatigue | In 2016, The Joint Commission updated alarm guidelines in conjunction with the National Patient Safety Goal (NPSG) on alarm management. The updated guidelines outline six specific areas that hospitals must address in their alarm management policies, including clinically appropriate settings for alarms. This presentation will provide case studies from Clinical Engineering partnerships with clinical stakeholders on best practices in alarm management, implementation of the alarm NPSG and meeting the intended updated TJC guidelines. | ACCE Educational Webinar Series |
| 12 October 2016 | 2016 CCE Review Webinar Series_session10: General Management | General Management - Budget Development/Execution, Personnel, Management / Supervision, Staffing, Staff Skills / Competency Assessment, Policy/Procedure Management / Development, Performance Improvement / CQI, Business/Operation Plan Development/Management, Committee Mgmnt, Other General Management Activities, Revenue Producing Activities | CCE Written Exam Review Webinar Series |
| 05 October 2016 | 2016 CCE Review Webinar Series_session9: Risk Management/Safety | Patient Safety, Product Safety / Hazard Alerts / Recalls, Incident / Untoward Event Investigation, Engineering Assessment of Medical Device Failures, Risk Management, Root Cause Analysis, Medical Device Incident Reporting (SMDA), Infection Control, Failure Mode and Effect Analysis, Workplace Safety Practices (OSHA), Fire Protection/Safety (Life Safety Code), Radiation Safety, Hazardous Materials, Industrial Hygiene, Other Risk Management / Safety Responsibilities, Expert Witness, Forensic Investigations | CCE Written Exam Review Webinar Series |
| 28 September 2016 | 2016 CCE Review Webinar Series_session8: Education of Others | Technician Education, Device User / Nurse Training, Develop/Manage Staff Training Plan, Engineering Education, Other Education Responsibilities, International Healthcare Technology Management.
Faculty: Frank Painter | CCE Written Exam Review Webinar Series |
| 21 September 2016 | 2016 CCE Review Webinar Series_session7: IT / Telecommunications | Clinical Systems Networking, Coordinating device interoperability and device interfaces, IT/telecommunications management coordination, Help desk/dispatching/call tracking, other IT (e.g IT Security).
Faculty: Ted Cohen | CCE Written Exam Review Webinar Series |
| 14 September 2016 | 2016 CCE Review Webinar Series_session 6: Product Development & Facilities Management | Regulatory Compliance Activities, New Product Testing & Evaluation, Documentation Development/Management, Human Factors Engineering, Product/Systems Quality Management, Device Modifications, Medical Device Design, Product Research and Development, Facility Emergency Preparedness Activities, Emergency Electrical Power, Building Plan Review, Medical Gas System Testing, Building Design, Facility/Utility Remediation Planning | CCE Written Exam Review Webinar Series |
| 08 September 2016 | Medical Device Patching & Sustainment | This session will focus on practical strategies for medical device patching. Speakers will provide real world examples and tools that they utilize for appropriate medical device patching and remediation as well as practical tips for attendees to take back to their organization. | ACCE Educational Webinar Series |
| 07 September 2016 | 2016 CCE Review Webinar Series_session5: Service Delivery Management2 | Service Delivery Management 2- Service Contract Management, Maintenance Software (CMMS) Administration, Parts/Supplies Purchase and/or Inventory Management, Technical Library / Service Manuals Management | CCE Written Exam Review Webinar Series |
| 31 August 2016 | 2016 CCE Review Webinar Series_session4: Service Delivery Management 1 | Service Delivery Management 1: Technician / Service Supervision, Equipment Repair and Maintenance, Equipment Acceptance, Equipment Performance Testing, Develop Test/Calibration/Maintenance Procedures | CCE Written Exam Review Webinar Series |
| 24 August 2016 | 2016 CCE Review Webinar Series_session3: Technology Management3 | Technology Management 3- EMI/RFI Management, Interpretation of Codes and Standards, Clinical Systems Networking, Coordinating Device Interoperability/Interfacing, Clinical Device Use and/or Application, Water Quality Management | CCE Written Exam Review Webinar Series |
| 17 August 2016 | 2016 CCE Review Webinar Series_session2: Technology Management2 | Technology Management 2- Life Cycle Analysis, Return on Investment (ROI), Analysis Device/System Upgrade Planning, Device Integration Planning, Project Management | CCE Written Exam Review Webinar Series |
| 10 August 2016 | 2016 CCE Review Webinar Series | CCE Review Webinar Series: 10 weekly sessions | CCE Written Exam Review Webinar Series |
| 10 August 2016 | 2016 CCE Review Webinar Series_session1: Technology Management 1 | CCE Review Webinar Series: session1: Technology Management1-Technology Assessment, Capital Planning, Healthcare Technology Strategic Planning, Product Selection / Vendor Selection, Usability/Compatibility Assessment | CCE Written Exam Review Webinar Series |
| 09 June 2016 | Next Generation Medical Device Integration | This session will provide critical information on medical device integration and evaluate clinical engineering's preparedness for the next generation of device integration and needs. | ACCE Educational Webinar Series |
| 12 May 2016 | Reusable Medical Equipment: Strategies for Maintenance and Workflow Efficiencies | This session will provide an overview of clinical engineering strategies to support RME - critical, semi-critical and non-critical. | ACCE Educational Webinar Series |
| 14 April 2016 | Privacy and Security in Clinical Engineering: Annual Update | A standard in the ACCE webinar series! Join us for an update on privacy and security in clinical engineering. | ACCE Educational Webinar Series |
| 10 March 2016 | Collaborative Support Models for Health Information Systems | This session evaluates collaborative support models for health information system between clinical engineering, information technology, informatics, and clinical stakeholders and will share best practices with attendees. | ACCE Educational Webinar Series |
| 11 February 2016 | The Joint Commission Update | This session will provide the most up to date information regarding Joint Commission and regulatory compliance changes in 2015-2016. | ACCE Educational Webinar Series |
| 14 January 2016 | Medical Equipment Planning for Healthcare Construction | This session explores Clinical Engineering interfacing with Architectural Engineers, designers, project managers and other key stakeholders during planning and construction. It will also go through real world experience with clinical engineers opening a new hospital and practical tips for attendees. | ACCE Educational Webinar Series |
| 10 December 2015 | Continuing Education & Succession Planning in HTM | A panel of Clinical Engineering experts will tackle tough continuing education and succession planning issues including training the next generation of clinical engineering professionals, beginning and sustaining a mentorship program to ensure your organization is supporting clinical engineering now and in the future, and exploring the career ladder and practical implications for career progression. | ACCE Educational Webinar Series |
| 12 November 2015 | Suggestions for Managing a Clinical Engineering/Healthcare Technology Management Department | Managing a multi-million dollar medical equipment program can seem like a daunting task, but utilizing data and effective communication skills can help place a department on the path to success. Clinicians look to clinical engineers or healthcare technology managers to provide informed suggestions and advice for selecting medical equipment. C-suites expect clinical engineers to maximize patient care services while minimizing the overall cost to the hospital, and cost-analysis tools can be used to determine when a piece of equipment needs replacement. Benchmark data or metrics, like corrective and preventative maintenance completion rates, can help provide direction to a medical equipment management program. Interpersonal communication, though simple, is one of the most valuable skills a manager can possess. Clinical engineers and/or healthcare technology managers are looked to for advice on medical equipment selection and maintenance, and some simple yet effective tools can be utilized to optimize performance and money allocated to the department.
| ACCE Educational Webinar Series |
| 14 October 2015 | General Management | Budget Development/Execution, Personnel, Management / Supervision, Staffing, Staff Skills / Competency Assessment, Policy/Procedure Management / Development, Performance Improvement / CQI, Business/Operation Plan Development/ Management, Committee Management, Other General Management Activities, Revenue Producing Activities | CCE Written Exam Review Webinar Series |
| 08 October 2015* | Human Factors Engineering: What Clinical Engineers Need to Know | This session will evaluate a wide range of human factors engineering that effect medical technologies, their implementation and sustainment. Industry experts will share their best practices as well as insights for Clinical Engineering management. | ACCE Educational Webinar Series |
| 07 October 2015 | Risk Management / Safety | Patient Safety, Product Safety / Hazard Alerts / Recalls, Incident / Untoward Event Investigation, Engineering Assessment of Medical Device Failures, Risk Management, Root Cause Analysis, Medical Device Incident Reporting (SMDA), Infection Control, Failure Mode and Effect Analysis, Workplace Safety Practices (OSHA), Fire Protection/Safety (Life Safety Code), Radiation Safety, Hazardous Materials, Industrial Hygiene, Other Risk Management / Safety Responsibilities, Expert Witness, Forensic Investigations | CCE Written Exam Review Webinar Series |
| 30 September 2015 | Education of Others | Technician Education, Device User / Nurse Training, Develop/Manage Staff Training Plan, Engineering Education, Other Education Responsibilities, International Healthcare Technology Management | CCE Written Exam Review Webinar Series |
| 23 September 2015 | IT / Telecommunications | Clinical Systems Networking, Coordinating device interoperability and device interfaces, IT/telecommunications management coordination, Help desk/dispatching/call tracking, other IT (e.g IT Security) | CCE Written Exam Review Webinar Series |
| 16 September 2015 | Product Development & Facilities Management | Regulatory Compliance Activities, New Product Testing & Evaluation, Documentation Development/Management, Human Factors Engineering, Product/Systems Quality Management, Device Modifications, Medical Device Design, Product Research and Development, Facility Emergency Preparedness Activities, Emergency Electrical Power, Building Plan Review, Medical Gas System Testing, Building Design, Facility/Utility Remediation Planning | CCE Written Exam Review Webinar Series |
| 10 September 2015 | Strategic Approach Toward Clinical Technology Acquisitions: Recommended Methodologies & Tools | The annual capital budget for an organization’s clinical technology acquisitions today is often 8 to 10 times what the same organization spent 10 years ago … and that trend is likely to continue rising. The rapid evolution of new and complex technologies (e.g., hybrid ORs, radiosurgical systems, robotic surgical systems, 3D imaging, real-time vital sign monitoring for general patient population, etc.) poses significant challenges for organizations who strive to adopt technologies that both broaden and improve patient care services while better managing costs. This session describes
• why organizations can no longer afford to acquire and deploy significant or substantially new clinical technologies without first giving appropriate consideration to input from objective sources related to the strategic, clinical, safety, operational, and financial implications of that acquisition
• the important sources of objective information that decision makers should typically seek out before deciding on
• a scalable structure, process (flowchart) and set of tools that can help ensure your organization gives an appropriate level of consideration to the selection and adoption of new clinical technologies
• the process for achieving consensus on objectives for the acquisition and the subsequent review of the level of success in meeting those objectives | ACCE Educational Webinar Series |
| 09 September 2015 | Service Delivery Management | Service Contract Management, Maintenance Software (CMMS) Administration, Parts/Supplies Purchase and/or Inventory Management, Technical Library / Service Manuals Management | CCE Written Exam Review Webinar Series |
| 02 September 2015 | Service Delivery Management | Technician / Service Supervision, Equipment Repair and Maintenance, Equipment Acceptance, Equipment Performance Testing, Develop Test/Calibration/Maintenance Procedures | CCE Written Exam Review Webinar Series |
| 26 August 2015 | Technology Management 3 | Interpretation of Codes and Standards, EMI/RFI Management, and Water Quality Management | CCE Written Exam Review Webinar Series |
| 19 August 2015 | Technology Management 2 | Life Cycle Analysis, Return on Investment (ROI), Analysis Device/System Upgrade Planning, Device Integration Planning, Project Management | CCE Written Exam Review Webinar Series |
| 12 August 2015 | Technology Management 1 | Technology Assessment, Capital Planning, Healthcare Technology Strategic Planning, Product Selection / Vendor Selection, Usability/Compatibility Assessment | CCE Written Exam Review Webinar Series |
| 11 June 2015* | mHealth | Mobile Technologies enable patient centric workflows that have the potential to improve efficiency of care delivery. This session will detail how Clinical Engineering can support these initiatives from engineering solution to on-going support. | ACCE Educational Webinar Series |
| 14 May 2015 | Implementing a new CMMS | Implementing a new CMMS is a major undertaking for any organization, this session will review the key technical and operational requirements towards a successful transition. | ACCE Educational Webinar Series |
| 09 April 2015* | Incorporating ECRI Risks into CE Program | Session will provide a model for strategically incorporating medical device hazards and patient safety risks into Clinical Engineering Program Design and Goals. | ACCE Educational Webinar Series |
| 12 March 2015* | Part 2: Career Development for Device Integration | This two part session will describe the emerging opportunities, requisite skillsets, job roles, and training programs available to clinical engineers interested in Medical Device Integration and Healthcare IT. Session two will review development opportunities for service management. | ACCE Educational Webinar Series |
| 12 February 2015* | Innovators Showcase: Three Clinical Engineers Leading the way | This three part session will spotlight three Clinical Engineers working on innovative projects. Each speaker will address the problem they are addressing with their work, challenges they have overcome, and lessons learned along the way.
Speakers: Jeffrey Peterson (MD PnP Interoperability Lab), Sheena House (VA - Memphis) & Jacob Johnson (Kaiser Permanente) | ACCE Educational Webinar Series |
| 15 January 2015 | Privacy & Security | This session will take a high-level look at the quickly evolving topic of Privacy and Information Security for medical devices. The presenter will reflect on the transformation of medical devices and information security from his experience as a healthcare provider as well as an innovator in healthcare. There will also be a focus on discussing the development of tools and industry resources that will change the way that medical devices are safely designed, implemented, and used in the connected healthcare setting. | ACCE Educational Webinar Series |
| 11 December 2014 | Part 1: Career Development for Device Integration | This two part session will describe the emerging opportunities, requisite skillsets, job roles, and training programs available to clinical engineers interested in Medical Device Integration and Healthcare IT. The first session will explore career development opportunities for Clinical Engineers. | ACCE Educational Webinar Series |
| 13 November 2014 | Service and Support Strategies | Speakers will discuss contemporary strategies organizations are using to for medical equipment maintenance and support, tools for assessing the best approach, and lessons learned. | ACCE Educational Webinar Series |
| 15 October 2014 | General Management | Budget Development/Execution, Personnel, Management / Supervision, Staffing, Staff Skills / Competency Assessment, Policy/Procedure Management / Development, Performance Improvement / CQI, Business/Operation Plan Development/ Management, Committee Management, Other General Management Activities, Revenue Producing Activities | CCE Written Exam Review Webinar Series |
| 09 October 2014 | IHE PCD MEM- Integrating Device Data to CMMS | The emergence of network medical equipment enables equipment information to be shared in real time to support maintenance management systems. This session will describe the benefits and challenges of implementing data integration with the CMMS. | ACCE Educational Webinar Series |
| 08 October 2014 | Risk Management / Safety | Patient Safety, Product Safety / Hazard Alerts / Recalls, Incident / Untoward Event Investigation, Engineering Assessment of Medical Device Failures, Risk Management, Root Cause Analysis, Medical Device Incident Reporting (SMDA), Infection Control, Failure Mode and Effect Analysis, Workplace Safety Practices (OSHA), Fire Protection/Safety (Life Safety Code), Radiation Safety, Hazardous Materials, Industrial Hygiene, Other Risk Management / Safety Responsibilities, Expert Witness, Forensic Investigations | CCE Written Exam Review Webinar Series |
| 01 October 2014 | Education of Others | Technician Education, Device User / Nurse Training, Develop/Manage Staff Training Plan, Engineering Education, Other Education Responsibilities, International Healthcare Technology Management | CCE Written Exam Review Webinar Series |
| 24 September 2014 | IT / Telecommunications | Clinical Systems Networking, Coordinating device interoperability and device interfaces, IT/telecommunications management coordination, Help desk/dispatching/call tracking, other IT (e.g IT Security) | CCE Written Exam Review Webinar Series |
| 17 September 2014 | Product Development & Facilities Management | Regulatory Compliance Activities, New Product Testing & Evaluation, Documentation Development/Management, Human Factors Engineering, Product/Systems Quality Management, Device Modifications, Medical Device Design, Product Research and Development, Facility Emergency Preparedness Activities, Emergency Electrical Power, Building Plan Review, Medical Gas System Testing, Building Design, Facility/Utility Remediation Planning | CCE Written Exam Review Webinar Series |
| 11 September 2014 | Interoperable Medical Device Interface Safety | Medical Device Interoperability safety and risk management has been an area of emphasis for the Clinical Engineering and Healthcare IT professionals. This session will detail the concepts and standards that are being developed towards developing inherently safe interoperable solutions. | ACCE Educational Webinar Series |
| 10 September 2014 | Service Delivery Management | Service Contract Management, Maintenance Software (CMMS) Administration, Parts/Supplies Purchase and/or Inventory Management, Technical Library / Service Manuals Management. | CCE Written Exam Review Webinar Series |