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ACCE at AAMI Exchange 2022, San Antonio, TX


AAMI Exchange 2022
San Antonio, Texas

ACCE is a  Contrbuting Organization​ for AAMI Exchange 2022. ACCE members are eligible to register for the conference at discounts off the non-member registration fees.
Attend these co-sponsored can't miss events at AAMI Exchange

Clinical Engineering Symposium - Presented by ACCE​ 

The Three R's Roundtable-Recruitment, Retention, Recognition


Date: Saturday, June 04, 2022, 7:30 AM-10:15 AM. Coffee and pastries: starting at 7:15AM

Location: Henry B. Gonzalez Convention Center, room 006A, B, C, D – San Antonio, TX

Click here to register


       Angela Bennett, Sr. Area General Manager/CE Director, Sodexo HTM

       Nader Hammoud, CHTM, Integrated Manager/Healthcare Technology, John Muir Health

       Perry Kirwan, VP Technology Management, Banner Health

       Codi Nelson, CBET, Program DIrector, Healthcare Technology Solutions, Crothall Healthcare

Sponsored by

Crothall Healthcare

Coffee/Pastries starting at 7:15am


Struggles acquiring and retaining qualified HTM/CE professionals are being felt by everyone around the world. How can we improve recruitment efficiencies, refine strategies for employment retention, and appropriately recognize HTM/CE professionals? Come to share your thoughts, your lessons learned, and your best practices. Make your Voice heard!

7:30 AM - 7:35 AM
Sponsor intro
Thanks to Sponsor
​7:40 AM - 7:45 AM ​Welcome and Introduction ​Priyanka Upendra, MS, CHTM, AAMIF,
Moderator: Nader Hammoud​ ​ ​
7:50 AM - 9:05 AM 
  • Problem
  • Strategy
  • Hurdle
  • Problem: finding solid, knowledgeable, competent HTM professionals
  • Strategy: resources, networking, recruitment programs, direct funneling into HTM companies, partnerships with schools, AAMI Apprentice Program, Military Skill Bridge
  • Hurdle: salary, location, competency of the professional, competitors, availability
9:05 AM - 9:20 AM
9:20 AM 10:15 AM
Retention Recognition
  • Retention: Right to repair and how it plays into our day-to-day operations. Does it hinder or help us? Why do HTM professionals leave? What makes an HTM professional want to stay?
  • Recognition: Understanding generational differences on recognition preferences as well as individual personality preferences. Recognition on Local and national levels. Encourage others to recognize their teams. Brag on them


Education Sessions, presented by ACCE: The New Customer Service


Date: Sunday, June 5, 2022

Time: 9:15 AM - 10:15 AM 

Location: Henry B. Gonzalez Convention Center

Speakers: Eric Aring & Keith Whitby (Mayo Clinic) 

Session Description: With the rise of service automation customers expect speed, communication, and low friction service. While this may be getting easier to deliver it is in direct conflict with making customers feel valued and maintaining the customer connection which is a critical component to customer service and HTM operations. Join us to discuss how changes in technology and expectations have changed how we interact with our customers, discuss how we can use our processes, tools and emotionally intelligence to improve our customer experience.

2022 Members Meeting and Awards Reception 

32nd Members Meeting/Awards Reception

Saturday, June 04, 2022, 7:30 PM-10:00 PM

Grand Hyatt San Antonio

Room: Texas A (floor 4)

RSVP here

Join us for an evening of networking with your peers and to congratulate the 2022 Advocacy Awards winners and the Clinical Engineering Hall of Fame inductees





ACCE thanks our Sponsors:


CCE Oral Exam

2022 CCE Oral Exam

June 2-3, 2022

Location: Grand Hyatt San Antonio, Texas
Rooms Travis A, Travis B, Travis C, Travis D, Independence
Please confirm your exam schedule at

Stop by the ACCE Booth on the Exhibit Floor, Booth #1429

ACCE Booth
  • Learn about new webinar series
  • Learn about the CCE exam
  • Learn about the membership programs
  • Learn about ACCE activities
  • Connect with old and new friends
  • Check/update your membership status


Complimentary 3-Day Expo-Plus Pass

ACCE members, click here  to download a Complimentary 3-Day Expo-Plus Pass


Plan your travel:

To receive the special conference rate, book your hotel no later than May 8. Click here for an overview of the hotels.

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